Instructions

Please arrive promptly at the entrance to the Haunted House at the time of your session booking. Our team will need to scan your booking QR code to allow you into the event. Please ensure you can show a copy of your confirmation email on your smartphone or tablet. Alternatively bring a printed copy of your booking confirmation email, including the barcode. If you are unable to do either of these please bring your booking reference number to the event at the time of your session.


FAQs

Where is Hagley's Haunted House?
Webbs West Hagley, Kidderminster Road South, Hagley, Stourbridge, DY9 0JB
The trail takes place in the outdoor plant area in the old aquatics building, new courtyard and secret garden which has been decorated for the occasion!

What age is it suitable for?

We are aiming for this to appeal to primary school children up to around age 12. If your child is easily spooked however...

What does the Haunted House include?
The haunted house takes you from a ghostly hallway, to Lord Lyttelton's bed chamber and privvy (that's toilet to you and me), into a witches' kitchen and then outside onto the witches' decking. We have two actors - Lord Lyttelton and a Wicked Witch. You're then in a large courtyard where a skeleton pirate crew lurk, complete with treasure chests and bow of boat...here you choose your own pumpkin and there may be time for a spot of pumpkin bowling...before going through to the secret garden (undercover in a decorated marquee) to carve your pumpkin...(you can also carve your pumpkin inside next to the restaurant where we usually hold pumpkin carving...) On your way out of the secret garden, you'll encounter a spooky graveyard full of the ghosts of times past...There may also be a couple of other surprises thrown in...if we can pull them off!

How big are the pumpkins?
15-20cm, which is the perfect primary age size! We also provide stencils, carving equipment and cut the tops off for you...

Is the trail undercover?
Most of the trail is undercover except for the PYO courtyard and graveyard scenes. We recommend wrapping up warm!

Where are the toilets?
The toilets are inside the store by the restaurant, please use the facilities before heading outside to the plant area and Haunted House as there are no toilets outside.

Is there a restaurant on-site?
Yes we have a restaurant serving a selection of hot and cold food and drinks. For more info see https://www.webbsdirect.co.uk/west-hagley/restaurant/

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